This issue has been reported when the laptop is either docked or when the keyboard is plugged into the external USB port on the Latitude E5440 and E7270. An external USB keyboard may not be recognized at the password prompt when the laptop is booting. When a hard drive password is configured within the Security section of the Latitude BIOS. NVME drives on PCIe Do Not support BIOS level hard drive passwords.Įxternal USB Keyboards Unable to Enter a Hard Drive Password at Boot on Latitude Laptops Note: NVME drives should still be usable with SATA operation disable, but there will be no BIOS password support in this mode. Your computer might display the message in several different methods depending on the computer and BIOS type that you have.Įxplore the tabs below to find the corresponding method for your computer type: This should prompt for the Hard Drive or BIOS password. Restart the computer and tap the F2 key during POST to enter the System Setup (BIOS).If your computer is already powered off, follow the instructions below to return to the password prompt: The following are BIOS and hard drive password release options if the password has been misplaced or forgotten. Computers with Hard Drive or BIOS Password Protection Bluescreen with Hard Drive Password Set in BIOSġ.Hard Drive Password using Dell Command Configure.Dell Client Configuration Toolkit (CCTK).

Set up Hard Drive Password on M.2 SATA Drives.Computers with Hard Drive or BIOS Password Protection.

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